Service User Perspectives Year End 31/3/26

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Please respond no later than Friday 3rd April 2026. Please feel free to share this survey with any colleagues on other teams/services who capture service user perspectives



We'd like your help - we need to record how a wide range of council services capture the feedback of residents/service users. And, how that feedback is used.

The corporate communications and engagement team is collating information about different service users perspectives, which will be shared at senior leadership level.

WHY WE'VE SENT YOU THIS REQUEST: If you carry out surveys, consultations, or capture customer feedback in anyway please complete the survey below - even if you have responded to previous requests for the information.

WHAT WE'RE REQUESTING: Please complete the form below to accurately capture the work your service is doing to record the views of residents. We also need to know how this happens, how often, and most importantly how your service uses this information to improve and evolve your service.


Please respond no later than Friday 3rd April 2026. Please feel free to share this survey with any colleagues on other teams/services who capture service user perspectives



We'd like your help - we need to record how a wide range of council services capture the feedback of residents/service users. And, how that feedback is used.

The corporate communications and engagement team is collating information about different service users perspectives, which will be shared at senior leadership level.

WHY WE'VE SENT YOU THIS REQUEST: If you carry out surveys, consultations, or capture customer feedback in anyway please complete the survey below - even if you have responded to previous requests for the information.

WHAT WE'RE REQUESTING: Please complete the form below to accurately capture the work your service is doing to record the views of residents. We also need to know how this happens, how often, and most importantly how your service uses this information to improve and evolve your service.


  • Please can you share an overview of all the activities and engagement your service areas has done (or is yet to do) across the period of 1st July 2025 to 30th September 2025. Thank you.

    Complete the form
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Page last updated: 11 Mar 2026, 11:49 AM