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Bright design with images of key landmarks in Torfaen such as the Folly Tower, the canal and the clock in Old Cwmbran

Have your say on Torfaen Council&#39;s work and services, share your ideas and keep track of projects.You can take part in consultations anonymously, or register below to hear about opportunities to tell us what you think about the areas that interest you.

Our draft Digital First Customer Strategy sets out how we aim to use Digital, Data and Technology to improve our customer&rsquo;s experiences when contacting us and our organisational efficiency.&nbsp;Digital First does not mean forcing everyone to do everything online. It means encouraging and supporting those that can or want to be able to access the information and support they need from the council online to be able to do so. If we can achieve this, then those customers that really need to speak to us on the phone or face to face would be able to do so more easily and conveniently than they can now.&nbsp;We want your views on our proposed approach and what it might mean to you, your friends and family and your community. &nbsp;

Digital First Customer Strategy 

Thank you for taking part in our annual survey. You can find the full report <a href="https://getinvolved.torfaen.gov.uk/19370/widgets/63131/documents/38125">here</a>

Residents County Survey 2022

Budget plan Initial estimates suggested Torfaen Council faces a potential funding gap of &pound;12.5m for the next financial year. The good news is the Council&rsquo;s financial position for this year is strong, which will help to protect front-line services. Cabinet members are considering what savings can be made and they would like to know what you think. Complete the short survey based on this year&rsquo;s budget decisions and our ambitions for next year in the developing County Plan. Tell us what you think of the County Plan here.

The Budget