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A series of improvements have been made to the Council’s cemeteries service following an internal review and public survey in 2024 These include the installation of noticeboards in all cemeteries, improving advice and information available online, and using staff more flexibly across the Council’s Environment Operations (Streetscene) teams to respond to fluctuating demand more effectively and ensure good standards of grounds maintenance and continuity of service. Meetings have taken place with funeral directors and visitors, as part of a collaborative approach, in line with the Torfaen Deal, to explore opportunities to work together to improve dialogue and information sharing, and to enhance the overall cemeteries environment.
The Council is committed to continual improvement and would welcome your feedback to help ensure the service continues to meet the needs of residents.
The survey below covers - Blaenavon, Panteg, Cwmbran and Llwyncelyn cemeteries. It includes questions about your experiences with staff, cemeteries' grounds and service provision.
You can complete it by clicking below or by visiting one of our drop-in sessions.
The consultation will run until midnight on Sunday 14 June, 2026.
Consultation drop-in sessions:
Monday 1 June (10am-2pm) at Llwyncelyn & Cwmbran Cemetery, Llwyncelyn Drive, Cwmbran, NP44 7PF.
Tuesday 2 June (10am-2pm) at Blaenavon Cemetery, Varteg Road, Blaenavon NP4 9DY.
Wednesday 3 June (10am-2pm) at Panteg Cemetery, The Highway, Pontypool NP4 8HW
Please share your views about these cemeteries and interaction with the service via the survey on this page, which opens on Monday 18 May 2026.
A series of improvements have been made to the Council’s cemeteries service following an internal review and public survey in 2024 These include the installation of noticeboards in all cemeteries, improving advice and information available online, and using staff more flexibly across the Council’s Environment Operations (Streetscene) teams to respond to fluctuating demand more effectively and ensure good standards of grounds maintenance and continuity of service. Meetings have taken place with funeral directors and visitors, as part of a collaborative approach, in line with the Torfaen Deal, to explore opportunities to work together to improve dialogue and information sharing, and to enhance the overall cemeteries environment.
The Council is committed to continual improvement and would welcome your feedback to help ensure the service continues to meet the needs of residents.
The survey below covers - Blaenavon, Panteg, Cwmbran and Llwyncelyn cemeteries. It includes questions about your experiences with staff, cemeteries' grounds and service provision.
You can complete it by clicking below or by visiting one of our drop-in sessions.
The consultation will run until midnight on Sunday 14 June, 2026.
Consultation drop-in sessions:
Monday 1 June (10am-2pm) at Llwyncelyn & Cwmbran Cemetery, Llwyncelyn Drive, Cwmbran, NP44 7PF.
Tuesday 2 June (10am-2pm) at Blaenavon Cemetery, Varteg Road, Blaenavon NP4 9DY.
Wednesday 3 June (10am-2pm) at Panteg Cemetery, The Highway, Pontypool NP4 8HW
Please share your views about these cemeteries and interaction with the service via the survey on this page, which opens on Monday 18 May 2026.
Torfaen Council is committed to working with the residents to provide a high a level of service as possible. Feedback from the questionnaire will be used to improve the service by adjusting priorities and processes where appropriate and where the budget is available.
The questionnaire below covers all aspects of our cemeteries and aims to gather information from family members to help us improve the service. These questions include your experience with staff, at the time of a funeral and afterwards, the cemeteries' grounds and memorials.
Thank you for taking the time to complete this questionnaire. It should take less than 10 minutes to complete. There is a comments box at the end for any additional feedback. Your responses are valued and will be fed back to the service team.
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