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Age Friendly Torfaen - Communication, information and employment

This short survey covers questions about how you access information, whether you are online and if so how you use online services, and your experiences in work and/or retirement. 

This survey is open until 1/7/24. 

Civic participation and employment

Older people are an asset to the community, and they continue contributing to their communities after retirement. An age-friendly community provides ample opportunities for older people to do so, be it through voluntary or paid employment, and keeps them engaged in the political process.

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Your experiences

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11.  

Have you ever taken part in any volunteering activities?

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If you are interested in finding out about volunteering opportunities, you can contact Torfaen Voluntary Alliance – Telephone: 01495 365610 or email: info@tvawales.org.uk

Communication and information

Staying connected with events, news and activities with timely, accessible and practical information is a key part of active ageing. Technology can spread information quickly, but also plays a role in social exclusion. Communities, including public services and businesses, must provide access to information to seniors in an accessible format, and bear in mind the wide range of needs and resources older people have.

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14.  

Do you use any of the following devices to access the internet? Tick all that apply.

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17.  

Do you access face to face services at any of Torfaen Council’s Customer Service Desks? For example, to make payments or find out information (please tick any you visit)

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How you access services, shops and businesses

19.  

What face to face services, shops and businesses do you use on a regular basis? (tick all that apply)

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21.  

What online services, shops and businesses do you use? Tick all that apply

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By the website - torfaen.gov.uk
The consultation hub - GetInvolved.Torfaen.gov.uk
The Council's social media feeds - Facebook, Instagram or Twitter, for example
The My Torfaen portal
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Community and health care

Accessible and affordable community and health services are crucial in keeping seniors healthy, independent and active. This involves an appropriate supply of aged care services conveniently located close to where older people live and trained health and social workers to provide these services.

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Your experience of health services

27.  

What NHS services do you use in Torfaen? Tick all that apply

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About you

It would be extremely helpful if you could finish by answering the following questions about yourself. This will help us understand whether we have reached particular groups of people and where we need to focus additional effort when we consult in future. This information will be stored securely according to Torfaen Council’s Privacy Policy (available on request). This data will be anonymised and will only be included in the published report to make statements such as:

X % of respondents were aged…

Y % of respondents identified as male gender

Z % of respondents have a disability, etc.

You will not be named and your personal data will not be available to anyone other than a small team of Council staff for the purpose of analysis and keeping you informed about the project, if you signal that you wish for this to happen.

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A note about Sex and Gender:

Sex and gender are terms that are often used interchangeably but they are in fact two different concepts, even though for many people their sex and gender are the same. The World Health Organisation regional office for Europe describes sex as characteristics that are biologically defined, whereas gender is based on socially constructed features. They recognise that there are variations in how people experience gender based upon self-perception and expression, and how they behave. With this in mind…

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35.  

What is your ethnic origin?

* required
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We greatly appreciate you giving the above information and helping to ensure services are inclusive, thank you.

If you were not able to see yourself in these groupings, please let us know by emailing equality@torfaen.gov.uk or phoning 01495 766958 – we want everyone to participate and are always keen to improve how we do things.